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Bank Fires Workers in Favor of AI Chatbot, Rehires Them After Chatbot Is Terrible at the Job
Companies all over the world are currently racing to shrink their workforces and replace them with AI. Often, it seems, this isn’t working out for the firms involved. Case in point: A bank in Australia recently did so, but then had to ask its workers to come back after it turned out that the chatbot that it had launched to replace them couldn’t cut...
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